Privacy Policy
Last updated: January 28, 2026
Nephesh Media LLC ("Nephesh Media," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nepheshmedia.com (the "Site"), use our services, enroll in our courses, or submit an application to join our talent roster.
By accessing or using the Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
1.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form (name, email, message)
- Submit a talent application (name, email, phone number, date of birth, city, state, gender, photos, social media handles, portfolio links)
- Create an account or enroll in our Unleashed UGC course (name, email, payment information)
- Subscribe to our newsletter (email address)
- Contact us via email or social media
1.2 Information Collected Automatically
When you visit the Site, we may automatically collect certain information, including:
- Usage Data: Pages visited, time spent on pages, referring website, browser type, and device type (mobile, tablet, or desktop)
- Session Data: A randomly generated session identifier stored in your browser's session storage to understand browsing patterns
- Analytics Data: We use Google Analytics and a custom analytics system to understand how visitors use our Site. This includes page views, traffic sources, and device information
- Cookies and Local Storage: We use cookies and browser storage technologies to remember your preferences and track anonymous visit data. See our Cookie Policy (Section 7) for details
1.3 Payment Information
We process payments through third-party payment processors (Stripe and PayPal). We do not store your credit card number, bank account information, or other financial data on our servers. Payment processors handle this information under their own privacy policies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our services, including course access, client portal, and talent roster
- Communication: To respond to your inquiries, send order confirmations, and provide customer support
- Talent Management: To review talent applications, match talent with brand opportunities, and manage our roster
- Marketing: To send newsletters, promotional materials, and updates about our services (only with your consent)
- Analytics: To understand how visitors use our Site so we can improve the user experience
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We use third-party services to operate our business, including:
- Google Analytics (website analytics)
- Firebase / Google Cloud (authentication, database, file storage)
- Formspree (form submission processing)
- Stripe (payment processing)
- PayPal (payment processing)
- Calendly (appointment scheduling)
- Brand Partners: If you are an approved talent on our roster, we may share your public profile information (name, photos, category, social media handles) with potential brand partners for collaboration opportunities
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
4. Data Retention
- Account Data: We retain your account information for as long as your account is active or as needed to provide services
- Talent Applications: We retain talent application data for up to 3 years after the last interaction, or until you request deletion
- Analytics Data: Anonymous analytics data is retained for up to 26 months
- Contact Form Submissions: Retained for up to 2 years
- Course Enrollment Data: Retained for the duration of your enrollment plus 3 years for record-keeping
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you
- Correction: You have the right to request that we correct inaccurate or incomplete information
- Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions
- Opt-Out: You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly
- Data Portability: You have the right to request your data in a structured, machine-readable format
- Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances
To exercise any of these rights, please contact us at info@nepheshmedia.com. We will respond to your request within 30 days.
6. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you
- Right to Delete: You may request that we delete personal information we have collected from you
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
- Do Not Sell: We do not sell your personal information to third parties
To submit a CCPA request, email us at info@nepheshmedia.com with the subject line "CCPA Request."
7. Cookie Policy
Our Site uses the following types of cookies and storage technologies:
7.1 Essential Cookies
These are necessary for the Site to function properly, including authentication session cookies and security tokens. You cannot opt out of essential cookies.
7.2 Analytics Cookies
- Google Analytics: We use Google Analytics to collect anonymous usage data. Google Analytics sets cookies (e.g., _ga, _gid) to distinguish users and sessions. Google's Privacy Policy
- Custom Analytics: We use a lightweight custom analytics system that records page views, traffic sources, and device types using Firebase Firestore. This system uses browser sessionStorage (session_id) and localStorage (visited flag) to track anonymous session data
7.3 Managing Cookies
When you first visit our Site, you will see a cookie consent banner allowing you to accept or decline non-essential cookies. You can change your preferences at any time by clearing your browser cookies and revisiting the Site. You may also configure your browser settings to block cookies, though this may affect Site functionality.
8. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission (HTTPS/SSL)
- Firebase Authentication for account security
- Access controls limiting data access to authorized personnel
- Regular review of data collection and storage practices
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
9. Children's Privacy
Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@nepheshmedia.com and we will promptly delete such information.
10. Third-Party Links
Our Site may contain links to third-party websites, social media platforms, and services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party site you visit.
11. International Data Transfers
Our services are hosted in the United States. If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Nephesh Media LLC
- Email: info@nepheshmedia.com
- Website: www.nepheshmedia.com
- Location: Miami, Florida, United States